GlobalReach Link Terms & Conditions

Operator / Billing Entity: GLOBALREACH VENTURES CONSULTING PTY LTD (ABN 31 675 151 505)
Version: v6.0
Effective date: 01 Jan 2026

1. Application, variation and acceptance of these Terms

1.1 These Terms govern your access to and use of the GlobalReach Link platform, websites, portals, features and related services (the “Platform”) operated by GLOBALREACH VENTURES CONSULTING PTY LTD (ABN 31 675 151 505) (“GlobalReach Link”, “GRL”, “we”, “us”, “our”).
1.2 By accessing the Platform, creating an account, viewing or posting content, using messaging/Rooms/Boardrooms, applying for verification, purchasing packages or credits, or otherwise using the Platform, you agree to be bound by these Terms.
1.3 If you do not agree, you must not use the Platform.
1.4 We may amend these Terms from time to time by publishing an updated version on the Platform. Your continued use after the effective date of the updated Terms constitutes acceptance of the updated Terms.
1.5 We may suspend, terminate or restrict access to the Platform (or part of it) at any time where we reasonably consider it necessary for security, compliance, risk management, or operational reasons.

2. Key definitions

2.1 Account means your registered user account.
2.2 Content means all text, images, videos, links, profiles, comments, files, documents, messages, posts, data, and other materials posted, uploaded, transmitted or displayed on the Platform.
2.3 Social Features include the newsfeed, posts, comments, reactions, mentions, sharing, group/community features and similar functionality.
2.4 Room includes any private or semi-private collaboration space, including “Boardrooms” and “Private Rooms”.
2.5 Boardroom means any private collaboration, alignment, introduction, meeting, room or similar feature enabled by the Platform.
2.6 Project Owner / Buyer means a user or organisation seeking suppliers, partners, experts, services, projects, products or market entry support.
2.7 Expert means a user who offers professional expertise, advisory, execution support or similar services (paid or unpaid) and/or applies for verification.
2.8 Partner means a user or organisation that supports cross-border delivery, local execution, event organising, referral, business development support or similar roles.
2.9 Vendor / Service Provider means a user offering products or services through listings, profiles, introductions or Rooms.
2.10 Credits means any platform credits, points, tokens or similar units used to unlock or request features (if applicable).
2.11 Fees means any fees, subscription charges, package fees, add-on fees, verification fees, credits, service fees, transaction fees or other charges described on the Platform or agreed separately.
2.12 ACL means the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

3. Nature of the Platform (no guaranteed outcomes)

3.1 The Platform is an ecosystem for cross-border business visibility, introductions, and collaboration between stakeholder roles.
3.2 Unless expressly stated in writing, we are not acting as your agent, broker, financial adviser, legal adviser, migration adviser, or licensed intermediary.
3.3 We do not guarantee outcomes (including deals, sales, investment, funding, partnerships, introductions, approvals, or contract awards).

4. Eligibility and account registration

4.1 You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Platform.
4.2 You must provide accurate, current and complete information and keep your details updated.
4.3 You are responsible for all activity under your Account and for keeping your login credentials secure.
4.4 We may suspend or terminate Accounts for suspected unauthorised access, fraud, misuse, or breach of these Terms.

5. Acceptable use

5.1 You must not use the Platform for unlawful purposes or to violate any law or regulation.
5.2 You must not post false, misleading, deceptive, defamatory, harassing, discriminatory, or infringing Content.
5.3 You must not impersonate others or misrepresent affiliation, credentials, licences, insurance, or experience.
5.4 You must not upload malware, attempt to exploit the Platform, scrape the Platform at scale, or interfere with systems.
5.5 You must not send spam, unsolicited bulk messages, or phishing attempts.
5.6 You must not publish confidential information you do not have rights to disclose.
5.7 We may remove Content or restrict access if we reasonably believe Content breaches these Terms or creates compliance risk.

6. Social Features (newsfeed) and user-generated content

6.1 The Platform may include Social Features such as a newsfeed, posts, comments, reactions, mentions, sharing, and community/group functionality.
6.2 You acknowledge that Social Feature Content is user-generated and may be inaccurate, incomplete, misleading, or offensive. We do not endorse, verify, or guarantee such Content.
6.3 You are solely responsible for any Content you post or distribute and for ensuring it is lawful, non-infringing, and appropriate for a professional business environment.
6.4 You must not use Social Features to publish: (a) confidential information without authorisation; (b) misleading statements about deals, partnerships, funding, approvals or outcomes; (c) personal data of others without consent; (d) unlawful or defamatory material; or (e) content that breaches any third-party rights or contractual obligations.
6.5 We may (but are not obliged to) monitor, moderate, remove, restrict, or disable Content or Accounts to protect the Platform, users, and our compliance obligations.

7. Content, licences and intellectual property

7.1 You retain ownership of Content you submit, except as otherwise agreed between you and other parties.
7.2 You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, modify (for formatting, presentation, translation display and technical operation), communicate, publish and display your Content for operating, improving, securing and promoting the Platform.
7.3 You warrant you have all rights, approvals and consents necessary to upload and share your Content and that it does not infringe third-party rights or breach confidentiality obligations.
7.4 The Platform, our branding, templates, workflows, UI/UX designs and Platform content (excluding user Content) are owned by us or our licensors. You must not copy, reverse engineer, resell, or create derivative works without our permission.

8. Verification (best-efforts; no guarantee; platform discretion)

8.1 The Platform may offer “light verification” or similar indicators for users, companies, Experts or Partners (for example, checks against provided websites, public profiles, or submitted documents).
8.2 We may also offer paid services for deeper verification or background checks (which may involve third-party sources).
8.3 All verification is conducted on a best-efforts basis and reflects only information available to us at the time. Verification does not guarantee identity, licensing, solvency, performance, compliance, or suitability.
8.4 You remain solely responsible for your due diligence and your final commercial decisions.
8.5 We may refuse, suspend, limit, modify, or revoke verification status where we reasonably consider it necessary (including where information is incomplete, inconsistent, disputed, outdated, or raises risk).
8.6 To the maximum extent permitted by law, we have discretion to interpret and administer our verification processes, provided we act reasonably and in good faith.

9. Matching, introductions and user-to-user dealings

9.1 The Platform may enable matching suggestions, introductions, curated connections, and access to Rooms/Boardrooms.
9.2 Any decision to engage, contract, pay, invest, partner, travel, ship goods, or share sensitive information is your responsibility.
9.3 We are not responsible for user conduct, or the quality, safety, legality, delivery, or performance of services/products, or disputes between users.
9.4 You should conduct your own due diligence and obtain professional advice (legal, tax, financial, insurance, compliance, export/import, sanctions, customs, regulatory).

10. Rooms & Boardrooms: confidentiality and commercial conduct (Default NDA Standard)

10.1 Rooms/Boardrooms are designed for business collaboration and may involve sensitive commercial information, negotiations, project documentation, and multi-party discussions.
10.2 Default NDA Standard: By participating in any Room/Boardroom, you agree that all participants must treat non-public information disclosed within that Room/Boardroom as confidential and handle it consistent with reasonable commercial confidentiality obligations, unless: (a) it is already lawfully public (not due to breach); (b) you can prove you obtained it independently; or (c) disclosure is required by law (and where permitted, you notify the disclosing party).
10.3 You must: (a) use confidential information only for evaluating or progressing the collaboration; (b) restrict internal access to personnel who need to know and are bound by confidentiality; (c) not copy, export, record, screenshot, scrape or redistribute Room/Boardroom materials except as reasonably necessary and permitted by all relevant parties; and (d) implement reasonable security measures to prevent unauthorised disclosure.
10.4 Even if a Room/Boardroom notice is not displayed, you agree the Default NDA Standard applies under these Terms.
10.5 If parties require stronger or tailored protections (jurisdiction-specific NDA, non-circumvention, IP assignment, exclusivity, data processing terms), they should execute a separate written agreement.

11. Project Documents, mutual agreements and payment obligations between users

11.1 Rooms/Boardrooms may contain drafts, term sheets, statements of work, project plans, payment schedules, milestones, change requests, acceptance criteria and other documents or communications (“Project Documents”).
11.2 You acknowledge Project Documents may create binding obligations between participants depending on content, intent and applicable law. You are responsible for obtaining your own advice before relying on or accepting any Project Documents.
11.3 If you and other participants mutually agree to terms (scope, deliverables, timeline, milestones, acceptance criteria, payment requirements, fees, refunds, IP, warranties, liability allocation, dispute procedures), you agree to comply with those mutually agreed terms.
11.4 Unless expressly stated otherwise in writing between the relevant parties, the Platform is not a party to any contract formed between users and has no responsibility for performance, payment, delivery, non-performance, or enforcement of user-to-user agreements.

12. Fees, packages, subscriptions and payments

12.1 We may charge Fees for certain features (packages, add-ons, verification, credits, content services, introductions, Room/Boardroom setup, execution support and other services). Fees and inclusions will be described on the Platform or agreed in writing.
12.2 Billing entity: Payments are processed for GLOBALREACH VENTURES CONSULTING PTY LTD (ABN 31 675 151 505), including through Stripe or other payment providers.
12.3 Prices are in the currency stated at checkout and may be subject to taxes (including GST where applicable).
12.4 You authorise us (and our payment providers) to charge your selected payment method for Fees you incur.
12.5 We may change Fees by posting updates on the Platform. Subscription changes apply at the next renewal unless otherwise stated.

13. Credits (if applicable)

13.1 Credits may be used to request or unlock features as described on the Platform.
13.2 Credits are not legal tender, are not transferable unless we approve in writing, and have no cash value unless required by law.
13.3 We may amend credit rules (including expiry) with reasonable notice, subject to ACL non-excludable rights.

14. Refunds, cancellations and chargebacks

14.1 To the maximum extent permitted by law, Fees are non-refundable once a service has been delivered or work has commenced (including verification checks, content creation, introductions, or Room/Boardroom setup), except where required under ACL.
14.2 For subscriptions, you may cancel future renewals via your account settings (if available) or by contacting support. Cancellation takes effect at the end of the current billing period unless otherwise stated.
14.3 If you initiate a chargeback without a valid basis, we may suspend your Account and recover reasonable costs, to the maximum extent permitted by law.
14.4 Nothing in these Terms excludes any consumer guarantees or rights you have under ACL that cannot be excluded.

15. Privacy

Any personal information received by GRL will be collected, used and disclosed in accordance with our Privacy Policy and applicable Australian privacy laws.

16. No professional advice; no financial product services

16.1 The Platform may include business insights, templates, scoring, opinions and general information. This is not legal, tax, financial, investment, accounting, immigration or other professional advice.
16.2 We do not provide financial product advice, deal in financial products, or act as a licensed broker unless expressly stated in writing and appropriately licensed.

17. Third-party services and links

17.1 The Platform may integrate or link to third-party services (including Stripe, calendars, messaging, cloud hosting, analytics, embedded content, translation tools, AI tools, identity or background-check sources, and partner websites) (“Third-Party Services”).
17.2 Third-Party Services are operated by independent providers. We do not control and are not responsible for their acts, omissions, availability, security, or performance.
17.3 Where Third-Party Services are used, we will take reasonable steps to select and operate them consistent with our role as a platform operator, but our liability remains limited as set out in these Terms (subject to ACL non-excludable rights).
17.4 Your use of Third-Party Services may be subject to those providers’ separate terms and policies.

18. Disclaimer and liability

18.1 To the maximum extent permitted by law, the Platform is provided “as is” and “as available”. We do not warrant that the Platform will be uninterrupted, error-free, secure, or free from harmful components.
18.2 We do not warrant any outcomes from introductions, matching, Rooms/Boardrooms, visibility, lead generation, verification, or business results.
18.3 You acknowledge that cross-border collaboration involves inherent risks (legal, commercial, currency, logistics, customs, sanctions, fraud, regulatory, cultural, operational).
18.4 We do not guarantee that communications in Rooms/Boardrooms, Social Features, or Project Documents will create enforceable contracts, nor that terms discussed will be complete, consistent, or legally effective in any jurisdiction.

19. Limitation of liability

19.1 Nothing in these Terms limits any liability that cannot be excluded under ACL, including non-excludable consumer guarantees.
19.2 To the maximum extent permitted by law, we are not liable for indirect, consequential, special, exemplary or punitive loss, including loss of profit, revenue, business, goodwill, data, opportunity, or reputation.
19.3 To the maximum extent permitted by law, our aggregate liability for claims arising out of or relating to the Platform or these Terms is limited to the greater of: (a) the Fees you paid to us in the 3 months before the event giving rise to the claim; or (b) AUD $100.
19.4 We are not liable for user conduct, third-party conduct, or disputes between users.

20. Indemnity

20.1 You indemnify us and our directors, officers, employees and agents against losses, liabilities, costs and expenses (including legal costs on a full indemnity basis) arising from: (a) your breach of these Terms; (b) your Content; (c) your dealings with other users, including breach of confidentiality under the Default NDA Standard; (d) your breach of any law or third-party rights.

21. Suspension and termination

21.1 We may suspend, restrict or terminate your access if we reasonably believe you breached these Terms, created risk, or engaged in misuse.
21.2 You may stop using the Platform at any time.
21.3 Termination does not affect accrued rights or obligations (including payment obligations, confidentiality, IP, disclaimers, limitation of liability, and indemnities).

22. Complaints and disputes

22.1 If you have a complaint, contact us first at: [email protected]. We will attempt to resolve it in good faith.
22.2 If a dispute cannot be resolved within a reasonable time, either party may pursue legal remedies.

23. Governing law and jurisdiction (NSW, Australia)

23.1 These Terms are governed by the laws of New South Wales, Australia.
23.2 You submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

24. General

24.1 Entire agreement: These Terms (and policies referenced, including the Privacy Policy) form the entire agreement regarding your use of the Platform, unless we sign a separate written agreement with you.
24.2 Severability: If any clause is invalid or unenforceable, it will be severed and the remainder will continue.
24.3 No waiver: A failure to enforce a provision is not a waiver.
24.4 Assignment: You may not assign your rights without our consent. We may assign to a related entity or as part of a restructure, acquisition, or sale.
24.5 Updates: We may update these Terms by posting a new version on the Platform. Continued use after the effective date constitutes acceptance.

Contact: [email protected]