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It’s the hardest time in 30 years to find a job. This is why — Stuff
A prominent figure in Auckland’s hospitality scene recently shared a video of a fast food restaurant at an airport where scores of people had queued up in front of machines to order their meals.
There were no staff in sight. Instead, there were large glowing self-checkout screens, inviting customers to select their preferred options.
Presumably, there were still staff at the back cooking the food, but this scene was emblematic of the way work is being changed faster than many of us realise.
“Sadly, the biggest losers are the unskilled kids (and anyone else) who once could work in places like this,” the business owner said.
“The future will not get easier for unskilled workers. AI and robot automation are advancing whether we like it or not.”
As the world changes and businesses look to cut costs, roles like these are being eliminated.
But the impact isn’t limited to those classic retail or fast food roles.
The changes sweeping through the workplace are also hitting white-collar workers.
Students who now graduate from university will find it harder to get a foot in the door, because of the growing belief that much of the work that once defined an entry-level position is being automated – a context in which human labour becomes superfluous (and expensive).
“In law, we’re already producing five times as many graduates as the available job opportunities,” says New Zealand entrepreneur and founder of Perpetual Guardian Andrew Barnes, who explains this ratio will only become worse in the coming years.
“I wouldn’t want to be training as a computer programmer at the moment. Arguably, I don’t want to be training as a lawyer at the moment. And probably accountants are largely going to be a creature of the past.”
The Guardian reported earlier this year the number of new entry-level jobs in the UK has dived by 32% since the launch of ChatGPT.
And local jobs data is starting to show trends that paint a similar picture. The problem is that if young workers are battling to get a foot in the door, how do they go about building wealth and financial prosperity long-term? And what will the delays cost them in terms of these lost years?
A terrible job market
Some of the struggles young workers face today come down to the impact (whether real or perceived) of artificial intelligence, but the current economy certainly hasn’t helped.
In its November Monetary Policy Statement, the Reserve Bank said that the job-finding rate was the lowest it’s been in 30 years.
The job-finding rate tracks the share of workers moving from unemployment to employment. In other words it tells you how difficult it is to find a job if you’re currently out of work.
As things stand, it is currently more difficult to find work than it was during the GFC or the dotcom bubble.
If you’re on the outside, looking in, you can tap on the glass, but few seem willing to open the door right now.
The good news is that it seems we’ve hit the bottom and things are starting to turn around, but the this recovery is not uniform.
Caitlin Langlands, the marketing manager at recruitment app Zeil, tells me it’s difficult to track the job market for entry level roles for recent graduates, but one way to do it is by looking at jobs that require at a least a bachelor’s degree.
Langlands says those types of jobs are up 7% nationally year on year (bearing in mind that this comes off a very low base), but there is significant variation across the regions.
While Wellington (up 17%) and Canterbury (up 18%) have seen some decent opportunity growth, Auckland remains flat with virtually no growth.
Langlands says that this is telling, when considering that 57% of all internships and grad roles posted on Zeil for 2025 were in Auckland.
“Auckland has no growth,” she says.
“Typically, this where young graduates would go for job opportunities.”
Langlands says many companies are doing it tough at the moment, making it difficult to justify graduate programmes to the extent they would have existed previously.
The glut of bachelor degree holders also means young graduates today face a greater level of competition than those that came before them. The onus now rests on young workers to set themselves apart in ways they perhaps didn’t have to in the past, says Langlands.
“In the past you’d get a degree and you’d probably get a job afterwards, but it isn’t that easy any more, says Langlands.
“In conversations I’ve had with business leaders, many suggest that the ones who do well are those who have been engaging with their industry throughout their degree. They’re maybe running side projects or engaging in interesting ways. In doing that, you’re coming in as a value-adding employee, rather than someone who needs a programme to help with upskilling.”
The lost dollars
The repercussions of that graph on the job-finding rate are two-fold for those looking to build their wealth over the longterm. Young workers who trying to get into the workforce will see their long-term plans pushed out as they try to find work. On the other hand, more senior workers who are currently out of work or in declining industries will be eating into their emergency funds as they look for something new. Neither of these situations are conducive to allowing wealth to compound over time.
This is partly why Mastercard senior economist Katrina Ell placed so much emphasis on the job market recently when she spoke to me about economy recovering.
“We need to pay incredibly close attention to what happens with the labour market,” she said.
“It’s one thing for rates to be coming down, but if job prospects don’t materially improve, then we’re not going to see households get more confident and more exuberant when it comes to spending… At the heart of what drives Kiwis is their employment prospects and what that will look like over the next six to 12 months.”
For most people, our careers will be the single most important income earner over the course of our lives, but it’s important to remember that most careers don’t run a linear path. Earnings will go up or down over time and there may be pauses due to redundancy or health factors.
The issue we now have is that these pauses seem to be taking longer and younger workers face a challenge even getting started.
The percentage of unemployed young people (those age 15 to 24) is 13.8% versus the national average of 5.3%.
The statistics are equally concerning in the UK (15.3%) and even worse in Italy (20.7%).
The crumbling promise
Perpetual Guardian founder Barnes worries that we’ve sold an entire generation a promise that employers will not be able (or willing) to live up to.
“What worries me is that we’ve gone all in on getting a workforce that doesn’t do traditional work, but does the knowledge economy,” he says.
“We have lots and lots of kids going to university doing degrees, but not getting any practical skills. We’ve actually pushed them into things where they are suddenly become vulnerable, such as the law, accounting and business.”
As AI sweeps through those industries, Barnes anticipates that businesses will start making calculations to determine the best course of action – and this doesn’t bode well for workers (many of who are saddled with student debt).
“It will come down to simple economics,” he says.
“If through a minimum wage you eventually make it too expensive to employ a young person or a recently graduated student, then a business will find a way to remove that cost. This is the real risk of automation.”
Barnes says we’ve seen the consequences of this before in the taxi industry, where the very regulations designed to protect the worker eventually gave birth to Uber (an organisation roundly criticised for its treatment of workers).
This is not a statement on whether the minimum wage is good or bad, but rather a reminder that businesses will do what’s in their best interests.
As automation becomes more prominent, there will be a period of what’s referred to “as creative destruction” where old industries and long-established roles are altered or utterly erased.
It’s difficult to tell at this stage which industries will struggle and which will survive, but the old story of the Luddites fighting automation by destroying power looms in textile mills remains informative.
Years after those looms were destroyed, the efficiency delivered in the textile industry created roles that no one had previously imagined. This didn’t make it any less painful to get there, but we can take optimism from the insight that technology also breeds new opportunity – eventually.
– Stuff
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